Higginbotham has been honored as one of the Best Places to Work by Business Insurance and Best Companies to Work for in Texas by Texas Monthly, among other accolades for employment practices. The firm enjoys an employee retention rate that is higher than the industry and state averages—an indicator of our attractive employee culture and competitive employee benefits package and employee ownership opportunities.
Business Technology Specialist, Fort Worth opening
Train employees on agency management systems; create and maintain training materials; monitor data integrity; help employees with how-to questions; create and extract reports; coordinate with software vendors. Requires extensive travel and five years of property/casualty insurance experience. Sagitta and ImageRight familiarity is preferred.
Claims Account Executive, Fort Worth, Houston and East Texas region openings
Perform claims reviews and loss analysis for large clients; service assigned accounts; collaborate with carriers and clients on professional coverage like D&O and EPL; troubleshoot and consult clients on all P&C coverage, including disputes and denials by carriers; give presentations to clients and prospects. Must have a college degree, understand litigation, be proficient with Excel and willing to travel. Insurance-related experience is preferred.
COBRA Account Manager, Fort Worth opening
Communicate with clients, carriers and associates regarding status of implementations, website training, open enrollment and renewals; participate in meetings and training for client's staff; maintain knowledge of COBRA laws and communicate changes in regulations and how we are assisting clients to stay in compliance; answer clients' (employee, former employee and dependents) COBRA and State Continuation questions preferably within three business hours; develop a trusting and productive relationship with clients; serve as a single point of contact for clients for all administrative service issues; perform due diligence of necessary data collection to build the COBRA site to clients' specification; collect and disperse premiums; ensure strict compliance with all COBRA and HIPAA requirements. At least three years experience in COBRA required.
Commercial Lines Customer Service Representative, Fort Worth, Mount Pleasant and San Antonio openings
Fulfill client service requests for commercial lines insurance accounts in a pleasant, professional and timely manner; assist in the marketing of new and renewal commercial lines accounts; ensure client satisfaction through checking policies, issuing binders, certificates and endorsements, handling cancelations, providing information, answering questions, performing research and reviewing accounts; work closely with producers to offer additional insurance products to existing and potential customers. Must have two years of experience and a property/casualty insurance license.
Commercial Lines Marketer, Austin, Fort Worth and Tyler openings
Assist producers with design or independently design insurance programs for clients; assist clients in making appropriate coverage changes; provide technical support to producers; prepare proposals/applications and submit them to insureds and carriers; prepare summaries of insurance schedules and proposals for account reviews.
Employee Benefits Account Coordinator, Houston opening
Obtain clients’ trust by meeting their needs and expectations; maintain a professional relationship with clients and carrier representatives through exceptional customer service; support producers in generating new business and renewing existing business; serve as an advocate for clients and their employees through positive relationships with carriers and continuous education. Entry level position.
Employee Benefits Account Manager, Fort Worth and Houston openings
Serve as the liaison between clients, the firm and producers; manage client service requests; market accounts beginning 120 days prior to renewal by gathering information and submitting it to carriers to obtain proposals; review proposals and prepare for client presentation; calculate clients' premium and payroll deductions and audit billing statements; produce open enrollment materials; conducts open enrollment meetings; assist during carrier transitions; maintain data on agency management system; communicate developments with carriers and new federal/state laws to clients; build relationships with carrier representatives. Life and Health Agent's License required. Two years' experience in employee benefit account management preferred.
Health Insurance Service Representative (Spanish bilingual), Fort Worth opening
Serve as a member of the Employee Call Center by answering and advising clients' employees, retirees and dependents with questions regarding their benefit plans; provide written and oral Spanish translation; research questions and issues; assist employees, retirees and dependents with enrollment; log activity; answer calls, voicemails, emails, etc. within three business hours; create and maintain Employee Call Center processes; assist with marketing Higginbotham to customers. Must write and speak Spanish and obtain an insurance license. Employee benefits experience preferred.
HR Technology Coordinator, Austin and Houston openings
Implement and support online employee benefits enrollment system for an assiged block of clients; provide system training to clients; communicate progress with account personnel. Requires basic knowledge of human resources and employee benefits industry; moderate to advanced Microsoft Office skills with emphasis in Excel.