Higginbotham has been honored as one of the Best Places to Work by Business Insurance and Best Companies to Work for in Texas by Texas Monthly, among other accolades for employment practices. The firm enjoys an employee retention rate that is higher than the industry and state averages—an indicator of our attractive employee culture and competitive employee benefits package and employee ownership opportunities.
COBRA Account Manager, Fort Worth opening
Communicate with clients, carriers and associates regarding status of implementations, website training, open enrollment and renewals; participate in meetings and training for client's staff; maintain knowledge of COBRA laws and communicate changes in regulations and how we are assisting clients to stay in compliance; answer clients' (employee, former employee and dependents) COBRA and State Continuation questions preferably within three business hours; develop a trusting and productive relationship with clients; serve as a single point of contact for clients for all administrative service issues; perform due diligence of necessary data collection to build the COBRA site to clients' specification; collect and disperse premiums; ensure strict compliance with all COBRA and HIPAA requirements. At least three years experience in COBRA required.
Commercial Lines Customer Service Representative, Austin, Lufkin and San Antonio openings
Fulfill client service requests for commercial lines insurance accounts in a pleasant, professional and timely manner; assist in the marketing of new and renewal commercial lines accounts; ensure client satisfaction through checking policies, issuing binders, certificates and endorsements, handling cancellations, providing information, answering questions, performing research and reviewing accounts; work closely with producers to offer additional insurance products to existing and potential customers. Must have two years of experience and a property/casualty insurance license.
Commercial Lines Marketer, Austin and Fort Worth, Houston, McKinney and Tyler openings
Assist producers with design or independently design insurance programs for clients; assist clients in making appropriate coverage changes; provide technical support to producers; prepare proposals/applications and submit them to insureds and carriers; prepare summaries of insurance schedules and proposals for account reviews.
Employee Benefits Account Coordinator, Austin and Fort Worth openings
Obtain clients’ trust by meeting their needs and expectations; maintain a professional relationship with clients and carrier representatives through exceptional customer service; support producers in generating new business and renewing existing business; serve as an advocate for clients and their employees through positive relationships with carriers and continuous education. Entry level position.
Employee Benefits Account Manager, Fort Worth opening
Serve as the liaison between clients, the firm and producers; manage client service requests; market accounts beginning 120 days prior to renewal by gathering information and submitting it to carriers to obtain proposals; review proposals and prepare for client presentation; calculate clients' premium and payroll deductions and audit billing statements; produce open enrollment materials; conducts open enrollment meetings; assist during carrier transitions; maintain data on agency management system; communicate developments with carriers and new federal/state laws to clients; build relationships with carrier representatives. Life and Health Agent's License required. Two years' experience in employee benefit account management preferred.
Employee Benefits/Communications Specialist, Fort Worth opening
Take your advanced experience as an expert in employee benefits and collaborate with our communications team to create awareness, engage and enhance the understanding of our clients’ employee benefits packages. Have a working knowledge of self-funded and fully-funded plans, health and welfare and CDHP plans; Section 125; industry trends; pertinent rules, regulations and compliance. Engage the creative team as you take the initiative on projects without significant direction. Bachelor’s degree in human resources, general business or related field preferred. Minimum of 10 years of progressive experience in the employee benefits field with significant skill in handling competing demands and projects. Advanced Microsoft Office skills are required as is a high degree of accuracy and professionalism. Project management and creative skills are a plus.
Personal Lines Customer Service Representative, Austin and Fort Worth openings
Fulfill client service requests for personal lines insurance accounts in a pleasant, professional and timely manner; assist in the marketing of new and renewal personal lines accounts; ensure client satisfaction through checking policies, issuing binders, certificates and endorsements, handling cancellations, providing information, answering questions, performing research and reviewing accounts; work closely with producers to offer additional insurance products to existing and potential customers. Must have two years of experience and a property/casualty insurance license.